Reader. Writer. Romantic.

Posts tagged ‘horrible service’

Restaurant Review: Shabusen Yakiniku

Location: 202-755 Burrard St
Website: http://www.shabusenyakiniku.com/

Tonight we went for all you can eat Japanese and Korean BBQ. This place was the recommendation of the parents of my traveling companion, Vivienne (a friend of my sister’s). We made a reservation just in case and from the looks of it, it was totally necessary. We arrived to a busy restaurant and were promptly seated. A pitcher of water was delivered and a sheet to mark of the food we wanted. In round one we ordered beef short rib, BBQ beef, spicy gyoza, 2 toro nigiri, 4 unagi nigiri, 8 pieces of salmon sashimi, 2 pieces of tuna sashimi, 1 chopped scallop temaki (hand roll), 4 oyster motoyaki, and 3 agedashi tofu. The beef was the first to come and slowly the other things started to come out. The beef was so good we ordered another two servings of it, but by the time we had finished of all the beef, the temaki, tofu, and oysters still hadn’t come out. We asked one of the staff and she curtly said “it’s coming” even though she didn’t even check. Regardless, we were still hungry and ordered another round of food: 2 more toro nigiri, deep fried spicy gyoza, 8 more pieces of salmon sashimi, and 2 more tuna sashimi. Some more of the food came out and we still hadn’t received some of the dishes from round one. I was becoming increasingly impatient. Both times we ordered the gyozas the meat was raw. I don’t know if that’s how it’s supposed to be but every time we order gyozas, including in Calgary, the meat has always been raw. The pieces of sashimi got thinner and smaller as the night went on and the temaki had way too much rice (so much so that my sister expressed the fact that she was starting to feel sick because eating a roll of just seaweed and rice is kinda gross). To me, the oyster motoyaki was just weird. It is essentially cooked oysters in mayo and oil. That didn’t look or sound appealing in anyway to me. This was my first time trying the agedashi tofu. It’s a pretty ordinary dish: tempura soy sauce and firm tofu cut into cubes, covered in tempura batter and deep fried. Our last round was dessert, a coffee jello. It was kinda weird tasting. Coffee in a jello topped with evaporated milk? I dunno, I feel ambivalent about this one.

The service at this place was atrocious. We had one table who waited for about 15-20 minutest to get a table and all they got was a bowl of edamame that wasn’t meant for us (they mixed up the order and so they just gave it to that table instead). They were so frustrated that everyone just got up and left. That combined with my experience with that waitress has left me feeling disrespected. The only saving grace of this place was one of the waiters, who’s name I can’t currently recall. He was very attentive to our table and made sure we got everything we ordered. Wait times between dishes were ridiculous as well. I will never come back to this place and I give it a 1/5.

 

BBQ Beef and BBQ Beef Short Ribs

 

Spicy Gyoza

 

Unagi and Toro Nigiri

 

Salmon and Tuna Sashimi

 

Chopped Scallop and Toro Nigiri

 

Oyster Motoyaki

 

Agedashi Tofu and Deep Fried Spicy Gyoza

 

Coffee Jello

 

Advertisements

Tag Cloud